Melbourne City Discovery Tour

• This tour uses smaller air-conditioned buses, allowing access to many areas not available to the larger coaches as well as providing a personal touch with the benefits of a small group environment.
• There is a minimum of 4 and a maximum of 24 persons on each departure.
• Please note that itineraries are subject to change without notice.
• No prams, strollers, luggage or large bags are permitted onboard the touring vehicles due to a lack of appropriate storage space.
• Children aged between 0-15 years pay a child price.
• Children 0-4 years: To ensure our guest’s health & safety, all children aged 4 years and under must be securely fastened in a baby seat. These seats are provided by us at no additional charge. This is a condition of carriage as we strictly prohibit children from sitting on a parent's lap while the tour vehicle is in motion. Parents or guardians bear the responsibility to make sure their child remains seated and properly secured throughout the duration of the tour.
• For children aged between 5-8 years, we offer an optional booster seat. This is available by request only and arrangements must be made prior to the tour's departure. Please understand that once requested and placed in the vehicle, the booster seat cannot be removed during the day.
• This tour picks up from a single departure location (from outside the Melbourne Immigration Museum at the corner of Flinders Street & Market Street, Melbourne), so hotel pick-ups are not included.
• Please bring appropriate footwear & clothing for walking, snacks and a water bottle.
• Go West Tours reserves the right to alter fares, inclusions, and vehicles, use other accredited tour operators during peak season, and may cancel tours in unforeseen circumstances.
• Tour operation or alterations to itineraries may occur due to road or weather conditions, natural disasters, strikes, public holidays, accommodation availability, and/or other factors. The company gives no guarantee as to the exact arrival or departure times of tours as circumstances beyond our control may influence this.
• Go West Tours must be advised of any medical conditions or physical disability requiring special attention before the tour. Failing to advise us, may result in us refusing to accept the booking. We may also refuse to travel if we feel that the tour chosen is not suitable without a suitably qualified companion.

Cancellation Policy 

Free cancellations for bookings cancelled with the operator 24 hours before your chosen activity date. Guest cancellations within 24 hours of tour departure or failure to take up a tour for any reason will result in 100% forfeiture of the tour fare.