Our ABTOT Membership
When you book with AttractionTickets.com, you can travel with confidence knowing we are members of The Association of Bonded Travel Organisers Trust Limited (ABTOT). This means that we will always adhere to ABTOT's Code of Conduct when handling your booking and you can rely on us to give you the highest possible standard of service throughout the booking process and whilst on your holiday.
Why ABTOT is important to you
When you book a hotel and ticket package, The Association of Bonded Travel Organisers Trust Limited (ABTOT) provides financial protection under The Package Travel and Linked Travel Arrangements Regulations 2018 for Attraction Tickets Limited (Membership no. 5463) (Company no. 04390984).
This means, that in the unlikely event we cease trading, funds will be there so you can carry on with your holiday as planned or receive a full refund instead. This applies whether you paid by credit card or by other means. So, when you book your hotel and ticket package with us, you know you're in safe hands.
ABTOT cover provides for a refund in the event you have not yet travelled or repatriation if transportation was included in your package. Please note that bookings made outside the UK are only protected by ABTOT when Hotel + Ticket Packages are purchased directly with AttractionTickets.com
In the unlikely event that you require assistance whilst abroad due to our financial failure, please call the ABTOT 24/7 helpline on 01702 811397 and advise you are a customer of an ABTOT-protected travel company.
Hotel + Ticket Packages
When you book a hotel and ticket at the same time with the same company, this counts legally as a ‘package’ under the Package Travel Regulations. Whenever you buy a package, the company you are buying from must make arrangements to ensure that your money is financially protected. This means, that in the unlikely event that the company you booked with ceases to trade, funds will be there so you can carry on with your holiday as planned, or receive a full refund instead. This applies whether you paid by credit card or by other means. So, when you book your hotel and ticket package with us, you know you're in safe hands.
More information on The Package Travel and Linked Travel Arrangements Regulations 2018.
If you buy other travel arrangements from us such as 'ticket-only', the financial protection does not apply.