Hard Rock Hotel®

Hard Rock Hotel®

5 star hotel

signature

Universal Orlando Resort™

Tripadvisor score

11090 Reviews

Hotels & Parks benefits

  • Universal Express Unlimited™
    Skip the regular park queues!†
  • Early Park AdmissionValid theme park admission required. Select attractions
  • Complimentary transportationComplimentary transportation to the Universal theme parks and Universal CityWalk

Rooms

Overview

The coolest hotel on the planet. Live like a rock star and savour the perks of rock ‘n’ roll royalty with the impeccable surroundings of Orlando with laid-back luxurious style and show-stopping service. Supremely talented chefs offer culinary nirvana from a famed steakhouse to delicious American classic cuisine. The sweeping California mission-style design—inspired by classic rock music—welcomes you to escape to a sensational world with a palm-lined swimming pool featuring underwater music, incredible rock memorabilia and exceptional entertainment—including famous names live in concert at the Hard Rock Hotel Orlando.

General Policies

  • Age Requirements: Bookings must contain at least one person who is 21 or older.
  • Check-in Requirments: A major credit card and photo I.D. is required upon check-in to cover incidental charges. Check-in is at 4.00pm and check-out is at 11.00am.
  • Rollaway Beds: Rollaway beds are available on a first-come, first-served basis through Star Service Hotline for $35 per day, plus 12.5% sales tax. One rollaway bed is allowed per room.
  • Smoking Policy: All Universal resort hotels are 100% smoke-free. The non-smoking policy applies to all hotel areas, except for designated outdoor smoking areas. The cleaning fee for smoking in guest rooms is $250.
  • Housekeeping: All Universal hotels are currently offering a contactless housekeeping service. Fresh linens, towels, and bathroom amenities will be delivered to your guest room door upon request. The availability of some offerings at Universal hotels may be temporarily limited.

 

 

  • Highlights

    Staying at a Universal hotel is the best way to experience all that Universal Orlando Resort has to offer. As you’re actually staying in Universal you'll receive special theme park benefits exclusive to Universal hotel guests.

    When you check in at the Hard Rock Hotel® you’ll enjoy the perks of a rock 'n' roll lifestyle with the theme park benefits below…

    • FREE UNLIMITED EXPRESS RIDE ACCESS^: Ride more, ride faster, with Universal Express Unlimited - included for the duration of your stay. Skip the regular queues at participating rides and attractions at Universal Studios Florida and Universal Islands of Adventure (valid theme park admission required)
    • EARLY PARK ADMISSION*: Breeze into the Wizarding World of Harry Potter™ and Universal Volcano Bay up to an hour before the parks open (Valid theme park admission required)
    • FREE WATER TAXIS & SHUTTLES: Get to the parks in one of the complimentary water taxis or shuttle buses and get to the fun fast!
    • PRIORITY SEATING AT RESTAURANTS: Just for being a guest at Loews Royal Pacific Resort, you’ll receive priority seating at select restaurants throughout Universal Orlando Resort
    • RESORT-WIDE CHARGING PRIVILEGES with your room key.
    • COMPLIMENTARY MERCHANDISE DELIVERY to your hotel from shops across Universal

  • Room Upgrade

    • Pool View Rooms
    • Deluxe Rooms
    • Club Level Rooms - get additional perks like exclusive access to the Rock Royalty lounge with free continental breakfast, evening beer and wine, personal concierge service and more
    • King Suite
    • Future Rock Star Suite

    Rollaway beds are available if required in all room types on a first-come, first-served basis for $35 per day, plus tax. There is a maximum of one rollaway bed allowed per room.

  • Location

    Universal Hard Rock Hotel® is well placed within Universal Orlando Resort - the Universal Parks and Universal CityWalk are just a short walk along the walking paths or minutes away by water taxi or shuttle. The hotel is also well-placed for everything else Orlando has to offer too. International Drive, SeaWorld, Discovery Cove and Aquatica are an easy 10-minute drive away. Orlando International Airport and Walt Disney World are only a 20-minute drive from the hotel.

  • Parking Charges

    Fees are subject to change without notice.

    • Self-parking at $31 plus tax per night for overnight guests.
    • Valet parking at $40 plus tax per night for overnight guests.

  • Facilities

    • Large Pool with Underwater Music
    • Waterslide
    • Sand Volleyball Court
    • 2 Hot Tubs
    • Complimentary Fitness Centre
    • Games Room
    • Hard Rock® Rock Shop
    • Jogging and walking paths
    • Velvet Sessions - Rock ‘n’ roll cocktail party (last Thursday of each month except November and December; Fees apply; Age 21+)

  • Accessibility

    Wheelchair accessible are rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking.

  • Resort Address

    5800 Universal Blvd

    Orlando

    32819

Why we love it

This hotel is great for music fans, the rock ‘n’ roll memorabilia is incredible. You can even get a Fender® guitar or a Crosley turntable with your choice of 10 iconic records delivered to your room!

Hard Rock Hotel is amping up the vibe with a guest room and bathroom renovation from October 2024 to Autumn 2025. Guest corridors and elevator landings will also be renovated at the same time. The enhancements will be done one section at a time and the hotel will make every effort to limit guest impact to ensure you have a show-stopping stay. The renovation work will not be visible, but there may be some noise occasionally. During this time, all hotel common areas will be available for guest use and work will be limited to business hours 9.00am – 6.00pm. 

Hotel Facilities

  • Bar
  • Business Center
  • Concierge Services
  • Early Park Admission* (valid theme park admission required)
  • Fitness Centre
  • Free Transportation
  • Free Wi-Fi
  • Games Room (extra charge)
  • Hair Salon
  • Jogging Trail
  • Laundry facilities
  • Live Shows
  • Outdoor Swimming Pool
  • Restaurants
  • Signature Dining
  • Universal Express Unlimited™ Skip the regular park queues!†
  • Valet Parking
  • Wheelchair Access

Our top tips

Parking in the Universal Orlando car park costs $27 per day, or you can pay extra to upgrade to Prime Parking or Valet. But if you arrive after 6pm, you can park for free (on non-Halloween Horror Nights event nights).

Parking in the Universal Orlando car park

Hard Rock Hotel is amping up the vibe with a guest room and bathroom renovation from October 2024 to Autumn 2025. Guest corridors and elevator landings will also be renovated at the same time. The enhancements will be done one section at a time and the hotel will make every effort to limit guest impact to ensure you have a show-stopping stay. The renovation work will not be visible, but there may be some noise occasionally. During this time, all hotel common areas will be available for guest use and work will be limited to business hours 9.00am – 6.00pm.

Dining

  • Family having dinner at the Kitchen, Universal's Hard Rock Hotel

    The Kitchen

    You'll feel like the centre of your very own entourage when you head to this hot local hangout famous for amped-up American favourites. It's the perfect place to sip mimosas and bloody Marys at breakfast, chow down on shrimp tacos and empanadas for lunch, or dig into their famous mac and cheese for dinner. But don't forget the encore. They've got some of the most jaw-dropping desserts you've ever seen. You may need your friends to help you finish.

    Adorned with memorabilia from visiting celebrities who’ve stopped in (and could pop by again) to do some cooking, The Kitchen mixes a fun rock 'n' roll vibe with casual dining. The Kid's Crib offers little rockers their own play area, and they also feature entertainment and special events on select nights.

  • Family enjoying dinner at the Palm Restaurant, Universal's Hard Rock Hotel

    The Palm

    Bringing the legacy of the famous New York steakhouse to Universal Orlando Resort™, The Palm is the place to find a superb meal in an uptown atmosphere. The caricatures of celebrities on the walls are a nod to the original Palm restaurant's roots in the newspaper district of Manhattan, where famous cartoonists would often exchange drawings for their meals.

    World-renowned for prime aged steaks and massive Nova Scotia lobsters, The Palm's menu features honest, satisfying dishes that reflect the best of an Italian-American heritage. Finish your meal with a signature dessert and authentic Lavazza coffee (Italy's favourite) to get the full taste of this sophisticated big city staple.

  • Emack & Bolio's Marketplace, Universal's Hard Rock Hotel

    Emack & Bolio's Marketplace

    Boston, 1975: Rock 'n' roll is everywhere – and so are touring musicians – but the clubs close abruptly at midnight. So music lawyer Bob Rook created a mellow after-hours hangout (the original Emack & Bolio's), complete with outrageous frozen treats and legendary acoustic tunes.

    Emack & Bolio's constantly keeps things fresh by coming up with creative new flavours for their award-winning ice cream, sorbet, and frozen yogurt. Enjoy grab-and-go breakfast selections, milkshakes, smoothies, savoury snacks, and coffee in addition to scoops of Twisted Dee-Light, Deep Purple Chip, S'mOreo, and much more at this uber-cool shop.

  • Velvet Bar at Universal's Hard Rock Hotel

    Velvet Bar

    Undeniably cool with true rock star swagger, this sleek lobby-level bar is the perfect place to catch up with your entourage. Dark wood, red leather, and rich fabrics create the vibe of an exclusive VIP room. Come in for a night of tasty appetizers and live music, or spend a laidback evening sipping wine on the veranda. Suave and stylish, Velvet will be a smooth start or finish (or both) to your evening.

    The last Thursday of every month (excluding November and December), Velvet Bar hosts the award-winning Velvet Sessions* in the lobby lounge. These incredible rock 'n' roll parties showcase different specialty cocktails along with fabulous finger foods and live music from legendary bands. Past performers include Bret Michaels, Joan Jett, Foreigner, Eddie Money, Blue Oyster Cult, and many more.

  • Family enjoying ameal at the Beach Club Restaurant, Universal's Hard Rock Hotel

    Beachclub

    It's time you did "poolside" like a rock star: lounging in the sun while a server keeps your drink fresh and your stomach full. Whether you're spending the day soaking in the pool, relaxing in a cabana or working on your tan, this beachy bar and grill is at your service. Cool off with a frozen cocktail, cold beer or refreshing fountain drink. When hunger strikes, snacks and appetizers can be ordered and enjoyed in the open-air restaurant or right from your chair.

    And beachclub even brings the entertainment, with live bands or a DJ out during the day and projected movies playing at night. Cancel your photo shoots and interviews—the only thing on the agenda is sipping, snacking and sprawling like the celeb you are.

  • Hard Rock Hotel

    24-Hour Room Service

    24-hour room service is available every hour, every day. Whether you need an early breakfast in bed or a craving for a midnight snack, you'll find a great selection of menu options to choose from.

Map

Frequently Asked Questions for Hard Rock Hotel®

General Information

  • What are the benefits to staying at the Hard Rock hotel?

    As the Hard Rock hotel is only a stone-throw away from the entrance to the parks, it is great for location! As Hard Rock Orlando is a premium hotel, you will also get benefits such as early park admission and Unlimited ride Express passes included for the duration of your stay.

  • When is check-in and check-out?

    Check-in time: 4:00 pm. Check-out time: 11:00 am. Guests who arrive early will usually be given a room key for Express Pass usage within the parks while their room becomes available

  • How to get from Hard Rock Hotel to Volcano Bay?

    Guests staying at the Hard Rock Hotel can get a complimentary shuttle bus from the hotel to Universal Volcano Bay Water Park.

Ticket Information

  • Does Universal's Hard Rock hotel stay include park tickets?

    Universal Park tickets are not automatically included with your stay, although these can be added to your package or added on separately.

Facilities & Amenities

  • What Hard Rock Hotel Room Types include the Rock Royalty lounge located on the Club Level?

    Only rooms that include Club Level in the room name guarantee access to the Rock Royalty lounge plus additional perks and privileges.

    Rock Royalty Lounge - located on the Club Level 7th Floor

    • Complimentary Continental breakfast, served 7.00am - 10.00am
    • Snacks available 12.00pm - 3.00pm
    • Hors d’oeuvres, beer, wine, served 5.00pm - 7.00pm
    • Evening sweets available 8.00pm - 9.00pm
    • Other services include personal concierge services complimentary computer access with internet and printer and complimentary coffee, assorted teas and soft drinks

  • What do you get in Club Level rooms at Hard Rock hotel Orlando?

    The Club level rooms are located on the 7th floor and provides access to Hard Rock's Rock Royalty lounge, featuring complimentary continental breakfast and evening beer and wine. Additional Rock Royalty amenities include personal concierge services, complimentary coffee, tea, and soft drinks throughout the day, hot and cold hors d'oeuvres each evening, “evening sweets” each night, library of rock 'n' magazines and more. Lounge open daily 7:30am -10pm.

  • Is the pool at Hard Rock hotel Orlando heated?

    Hard Rock hotel Orlando has a 12,000 square-foot heated pool with underwater speakers and a sandpit.

  • Is there entertainment at Hard Rock hotel Orlando?

    There is lots of entertainment! You can see live music in their Velvet Sessions, the most intimate rock ‘n’ roll cocktail party. Velvet Sessions is held in the hotel's lobby and Velvet Lounge the last Thursday of every month (except November and December). There is usually poolside entertainment also whilst you enjoy a drink in the bar or swim around listening to the music underwater.

  • Does the Hard Rock hotel Orlando have free Wifi?

    There is free Wifi in the rooms, hotel and even around the poolside for all guests.

  • Does the Hard Rock hotel in Orlando have a casino?

    The Hard Rock in Orlando does not have a casino.

  • Are there laundry services at Hard Rock hotel Orlando?

    Yes. For dry cleaning or laundry, same-day service is available 6 days a week, including holidays. Express service gets your items back in just a few hours.

  • Is there a safe in my room?

    Every room features an in-room safe that is large enough to accommodate a laptop, tablet or other personal electronics. Safe Deposit Boxes are available to rent for free, and are located at the Front Desk.

  • How much is a roll-away bed?

    Only one roll-away is allowed per room. Available on a first come, first serve basis. King rooms have bedding for 2 people, requires a roll-away for 3. Double Queen rooms have bedding for 4 people, requires a roll-away for 5. The fee for roll-away is $25 per day, plus tax.

  • Can I get a balcony or patio?

    There are no patios or balconies at Hard Rock hotel Orlando.

  • Does Hard Rock Hotel Orlando have a shuttle?

    Hard Rock Hotel Orlando is the nearest resort to the Universal Theme Parks and City Walk. It is only a 5-minute walk to get there. However, there is also the option of the Bus transportation system and the Water Taxi. Be sure to take the Water Taxi at least one time during your visit as it is a unique and fun way to get to the parks!

  • What time does the pool close at Hard Rock Hotel Orlando?

    The swimming pool at Hard Rock Hotel Orlando is open from 8am - 11pm.

Parking

  • How much is parking at the Hard Rock hotel?

    Parking is charged for on-site guests at £28 + tax per night of stay.

Food & Drink

  • Is there a Starbucks at Hard Rock hotel?

    You can purchase Starbucks drinks from Emack & Bolio's Marketplace in the Hard Rock hotel Orlando

  • Do I need to make a dining reservation for the hotel?

    Reservations are not usually required but are recommended.

Accessibility

  • Is the Hard Rock Hotel Orlando wheelchair accessible?

    The majority of the hotel and pool area is wheelchair accessible. There are also special allocated rooms available providing doorways that provide 32” of clear width.

Restrictions

  • Are there smoking and non-smoking rooms?

    Hard Rock Hotel is a smoke-free hotel. The non-smoking policy applies to all areas of the hotel with the exception of designated outdoor areas. There is a $250 cleaning fee for smoking in guest rooms.

  • Is there a specific age you need to be to reserve a room?

    The minimum age requirements to check-in to a Universal Orlando Resort onsite property is 21 years. Driver’s license and major credit card for incidentals are required at time of check in.

Location

  • How much is a taxi from Orlando airport to Hard Rock Hotel?

    It is around $40-$60 for a taxi from Orlando airport to Hard Rock Hotel Orlando.

  • How far is the walk from Hard Rock Hotel to Universal Studios?

    Hard Rock Hotel Orlando is a 5 minute walk to Universal Studios Florida.

Universal Orlando Resort Tickets Reviews

Average 4.7 out of 5

32740 Reviews

  • 5 25,609
  • 4 5,880
  • 3 422
  • 2 550
  • 1 279

  • Again too many rides down for us .. Attraction tickets faultless as always Look forward to next time

    Leon O'hanlon reviewed Universal Studios Florida 19 Dec, 2024

  • There was to many rides down for us to do everything we wanted too but apart from that it was a very good time .. Attraction tickets was there faultless self and we highly recommend them for all our future ticket sales etc .. 5* for them

    Leon O'hanlon reviewed Universals Islands of Adventure 19 Dec, 2024

  • Trusted Customer reviewed Universals Islands of Adventure 18 Dec, 2024

  • Trusted Customer reviewed Universal Studios Florida 18 Dec, 2024

  • Great park would say though to many rides closed and too many breakdowns.

    Trusted Customer reviewed Universals Islands of Adventure 15 Dec, 2024

  • Great park.

    Trusted Customer reviewed Universal Studios Florida 15 Dec, 2024

  • Great service Easy to use tickets Great price Would definitely use again and recommend to others

    Lorraine Longden reviewed Universals Islands of Adventure 13 Dec, 2024

  • Fantastic park, rides were amazing, lots to do for all ages. Good choice of many places selling Food/drinks. Tickets really easy to get access to park.

    Lisa Moore reviewed Universals Islands of Adventure 12 Dec, 2024

  • Park is amazing, lots to do, shows, rides, plenty to see. Rides are fantastic, tickets easy to use. Shops.

    Lisa Moore reviewed Universal Studios Florida 12 Dec, 2024

  • Absolutely brilliant water park, one of the best. Lots to see and do, for all ages, value for money, early access for onsite visitors. Places to eat and drink.

    Lisa Moore reviewed Universal's Volcano Bay Water Theme Park 12 Dec, 2024

View all 32,740 customer reviews

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WIZARDING WORLD and all related trademarks, characters, names, and indicia are © & ™ Warner Bros. Entertainment Inc. Publishing Rights © JKR. (s22)

*Requires theme park admission. Early Park Admission begins up to one (1) hour prior to regular scheduled park opening to either Universal Studios Florida or Universal’s Islands of Adventure as determined by Universal Orlando. Early Park Admission begins up to one (1) hour prior to regular scheduled park opening for Universal’s Volcano Bay. Valid at select attractions at each park. Attractions are subject to substitutions without notice. Additional restrictions may apply.

^Requires theme park admission. Valid only at participating rides and attractions in Universal Studios Florida and Universal’s Islands of Adventure. Not valid at Universal’s Volcano Bay. Excludes separately ticketed events. Park-to-Park admission required to board the Hogwarts™ Express. Benefit valid only for guests of Loews Royal Pacific Resort, Hard Rock Hotel® and Loews Portofino Bay Hotel, for the number of guests staying in the room for the length of hotel stay. Available during normal theme park operating hours only. Additional restrictions may apply and benefits are subject to change without notice.

ˆValid for registered on-site hotel guests for the length of stay. Not valid for separately ticketed concerts and special events. Some venues require ages 21 or older and a cover charge for admission. Valid Photo ID required. Does not include admission to AMC® Universal Cineplex 20 with IMAX®, or Hollywood Drive-in Golf. Subject to availability. Restrictions apply and benefits are subject to change without notice.

Hard Rock Hotel ® Hard Rock Cafe International (USA), Inc. Universal elements and all related indicia TM & © 2023 Universal Studios. All rights reserved.