Universal Helios Grand Hotel exterior

Universal Helios Grand Hotel, a Loews Hotel

5 star hotel

signature

Universal Orlando Resort™

Hotels & Parks benefits

  • Early Park AdmissionValid theme park admission required. Select attractions
  • Complimentary transportationComplimentary transportation to the Universal theme parks and Universal CityWalk

Rooms

Overview

A shining gateway to adventure, Universal Helios Grand Hotel isn’t just near the park; it’s the sun that overlooks it. The golden dome of the hotel reflects the Florida sunshine, a beacon for miles.

Step into a sunlit sanctuary, where light, life and laughter abound. Rising above the waters of Celestial Park at Universal Epic Universe, Universal Helios Grand Hotel, a Loews Hotel, is a majestic escape, where relaxation comes naturally. Bright, inviting and warm, Universal Helios Grand Hotel’s vibrant interior features beautiful details of celestial patterns and constellations, with a casual, elegant, Mediterranean-inspired feel throughout. Here in this blissful escape, you’re immersed in the brilliance of Epic Universe day and night.

Guests will enjoy extraordinary dining, a rooftop bar with incredible views, and relaxing amenities that will make your stay exceptional. And only guests of Universal Helios Grand Hotel enjoy a dedicated entrance to the park along with other exclusive theme park benefits (valid theme park admission required).

This is your place in the sun. Welcome to Universal Helios Grand Hotel.

General Policies

  • Age Requirements: Bookings must contain at least one person who is 21 or older.
  • Check-in Requirments: A major credit card and photo I.D. is required upon check-in to cover incidental charges. Check-in is at 4.00pm and check-out is at 11.00am.
  • Rollaway Beds: Rollaway beds are available on a first-come, first-served basis through Star Service Hotline for $35 per day, plus 12.5% sales tax. One rollaway bed is allowed per room.
  • Smoking Policy: All Universal resort hotels are 100% smoke-free. The non-smoking policy applies to all hotel areas, except for designated outdoor smoking areas. The cleaning fee for smoking in guest rooms is $250.
  • Highlights

    Staying at a Universal hotel is the best way to experience all that Universal Orlando Resort has to offer. As you’re actually staying in Universal you'll receive special theme park benefits exclusive to Universal hotel guests. 

    When you check in at the Universal Helios Grand Hotel you’ll enjoy these epic theme park benefits below…

    • EARLY PARK ADMISSION*: Breeze into one of the Universal parks up to an hour earlier than regular guests (Valid theme park admission required; select attractions)
    • DEDICATED ENTRANCE TO UNIVERSAL EPIC UNIVERSE: Opening in 2025 (Valid theme park admission required)
    • COMPLIMENTARY SHUTTLE BUSES: So it’s always a quick hop between your hotel and the Universal Orlando Parks
    • RESORT-WIDE CHARGING PRIVILEGES with your room key.
    • COMPLIMENTARY MERCHANDISE DELIVERY to your hotel from shops across Universal
  • Room Upgrade

    • Skyline View Rooms
    • Pool View Rooms 
    • Park View Rooms
    • Club Level Rooms - get additional perks like exclusive access to the Club Lounge with free continental breakfast, evening beer and wine, personal concierge service and more
    • How to Train Your Dragon Kids' Suite
    • Celestial Suite

    Rollaway beds are available on first-come, first-served basis for $35 per day, plus 12.5% sales tax. One rollaway allowed per room. Rollaways are not available for certain room types. (fee subject to change without notice, other restrictions apply).

    (Room view shown is an artist conceptual rendering and will vary based on room type booked)

  • Parking Charges

    Fees are subject to change without notice.

    • Self-parking: $33 plus tax per night for overnight guests.
    • Valet parking: $42 plus tax per night for overnight guests.

Why we love it

Don’t Just Visit a Theme Park – Stay at One. Universal Helios Grand Hotel isn’t just in the new park’s orbit; it’s the sun that overlooks Universal Epic Universe and includes its own dedicated entrance to the park. Enjoy exceptional dining, a rooftop bar with 360° views and relaxing amenities that will make your stay exceptional.

Hotel Facilities

  • 24-hour reception
  • Dedicated entrance to Universal Epic Universe (valid theme park admission required)
  • Bar
  • Concierge Services
  • Early Park Admission* (valid theme park admission required)
  • Fitness Centre
  • Free Luggage Storage
  • Free Transportation
  • Free Wi-Fi
  • Games Room (extra charge)
  • Hot tub/Jacuzzi
  • Onsite Parking (extra charge)
  • Outdoor Swimming Pool
  • Restaurants
  • Room Service
  • Valet Parking
  • Wheelchair Access

Our top tips

Parking in the Universal Orlando car park costs $27 per day, or you can pay extra to upgrade to Prime Parking or Valet. But if you arrive after 6pm, you can park for free (on non-Halloween Horror Nights event nights).

Parking in the Universal Orlando car park

The brand-new Universal Helios Grand Hotel will open in 2025. Images are for illustration purposes only and may not be representative.

Universal Orlando Resort Tickets Reviews

Average 4.7 out of 5

32788 Reviews

  • 5 25,652
  • 4 5,883
  • 3 422
  • 2 550
  • 1 281
  • 5 stars:

    Fab service fantastic prices will be booking again

    Teresa Judge reviewed Universals Islands of Adventure 22 Mar, 2025

  • 5 stars:

    Trusted Customer reviewed Universals Islands of Adventure 15 Mar, 2025

  • 5 stars:

    Trusted Customer reviewed Universal Studios Florida 15 Mar, 2025

  • 5 stars:

    Trusted Customer reviewed Universals Islands of Adventure 13 Mar, 2025

  • 5 stars:

    Trusted Customer reviewed Universal Studios Florida 13 Mar, 2025

  • 5 stars:

    Lisa Mcswiggan reviewed Universal Studios Florida 03 Mar, 2025

  • 5 stars:

    Lisa Mcswiggan reviewed Universal's Volcano Bay Water Theme Park 03 Mar, 2025

  • 5 stars:

    Lisa Mcswiggan reviewed Universals Islands of Adventure 03 Mar, 2025

  • 5 stars:

    Really good on the phone if you need support!

    Trusted Customer reviewed Universals Islands of Adventure 02 Mar, 2025

View all 32,788 customer reviews

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  • Universal Helios Grand Hotel, a Loews Hotel

    Universal Orlando Resort™

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    Signature

    Step into a sunlit sanctuary, where light and life abound. Rising above the waters of Celestial Park, Universal Helios Grand Hotel, a Loews Hotel, puts you at Universal Epic Universe. Don’t Just Visit a Theme Park – Stay at One. Opening in 2025