Animal Welfare Policy
At Attraction Tickets LTD, we aim to Add Happiness® to our customers’ holidays. We take our responsibility in providing over 1 million attraction tickets and holiday experiences annually very seriously. We carefully review all the products we sell and regularly evaluate suppliers to ensure that their codes of conduct and values are aligned with ours, and with the expectations of our customers.
In addition to rollercoasters, helicopter rides, and waterparks, experiences involving animals are some of the most popular attraction tickets we sell. Our customers value the opportunity to learn more about animals and to observe and interact with them responsibly and safely.
At AttractionTickets.com, we abhor animal poaching, mistreatment and big game hunting, and this animal welfare policy was introduced in April 2017 after a 4-month audit.
Our Commitment to Animal Welfare
We are not experts in animal or orca welfare, so we turned to those who are to create our animal welfare policy. As such, all the animal-related attractions we offer our customers must be accredited by one or more of the European Association of Zoos and Aquariums (EAZA), the World Association of Zoos and Aquariums (WAZA), the Association of Zoos & Aquariums (AZA) or the Alliance for Marine Mammal Parks and Aquariums (AMMPA).
We will continue to sell and support SeaWorld and other animal attractions as long as they continue to meet all the necessary international accreditations from the expert organisations and comply with all other elements of our animal welfare policy, which are:
- To meet or exceed all national regulations and laws on animal welfare, governed by local law
- To have obtained accreditation from internationally recognised associations in the field, thereby meeting or exceeding all accreditation standards and abiding by all related policies
- To adhere to all local and international zoological regulations
- Not to take or accept any animals from the wild when not deemed necessary; where this is necessary (for the wellbeing of the animal or conservation of the species), to only work with commercial collectors practising sustainable methods, as approved by the AZA
- In addition, it is our preference that the facility undertakes research and development projects which directly benefit wildlife populations
When this policy was established in April 2017, we reviewed all animal-based tours we sold across AttractionTickets.com and DoSomethingDifferent.com. This involved not only orcas but all marine life, elephants, and other wildlife, and we pledged our support to end the promotion of cruel facilities worldwide. As part of this review, we signed World Animal Protection's elephant-friendly pledge not to sell, offer or promote venues or activities involving elephant rides and shows.
The attractions we removed from sale are:
Thailand
- Phuket Fantasea, Phuket
- Ton Pariwat Wildlife Sanctuary, Phuket
- Phang Nga Elephant Park, Phuket
- Namuang Safari Park, Koh Samui
- Khoa Yai National Park Elephant Ride, Bangkok
- Mae Sa Elephant Camp, Chiang Mai
- Chiang Dao Elephant Camp, Chiang Mai
South Africa
- Elephant Whispers
Malaysia
- Kuala Gandah Elephant Sanctuary, Kuala Lumpur
India
- Elephant Village, Goa
- Amber Fort Elephant Ride, Jaipur
Dominican Republic
- Dolphin Island, Punta Cana
- Manati Park, Punta Cana
- Ocean World, Puerto Plata
Jamaica
- Dolphin Cove, Ocho Rios
How We Can All Help
Animal welfare should be at the forefront of all our minds – as should other worldwide issues involving the tourism industry such as human rights, sustainability, and environmental pollution. We all have a responsibility to act ethically, and support the causes that mean the most to us.
The survival rate of whale calves born in the wild is plummeting due, in all likelihood, to pollution and plastics in the ocean. Organisations such as www.plasticoceans.org are committed to solving this plastic pollution crisis and we choose to actively support this work. There is currently no viable, humane and proven alternative for orcas who have spent their lives in captivity. They cannot be released into the wild and adequate sea sanctuaries do not currently exist in the necessary numbers. Furthermore, orcas sent to sanctuaries would be exposed to plastic and pollutions that could cause harm. They would also have to cope with the trauma of being transported internationally.
Organisations such as SeaWorld invest heavily in research and conservation and actively work towards protecting and saving species in the wild. As part of our commitment to animal welfare our CEO Oliver Brendon met with their Chief Zoological Officer to learn more about this work, and how they go about rescuing injured animals 24 hours a day, 365 days a year. They never say no to a rescue, no matter the cost, and have rescued over 41,000 animals in total. The population of wild manatees in Florida has even nearly doubled over the last decade, and this is in large part due to SeaWorld’s dedicated rescue and release work.
“As you might imagine,” Olly said after the experience “this isn’t a cheap exercise. Each dolphin rescue and release costs $250,000 for example. It is revenue from the commercial arm of SeaWorld Parks that pays for the rescue and rehabilitation programmes.” Every person who visits these parks contributes towards this and we believe that this bigger picture is where our attention should be focused.
We will continue to seek guidance and support from the relevant authorities and organisations to ensure that the attractions we sell contribute towards the progression of animal welfare in all parts of the tourism industry and that our approach continues to be a thoughtful and responsible one.
Updated September 2024