Contact Us

Frequently Asked Questions page may be the fastest and easiest way for you to get the answers you need to specific questions. Find answers to the most popular frequently asked questions including ticket and date amendments, Disney theme park reservations, ticket delivery, balance payments, cancellations, ticket returns and more. 

Popular Topics

• Walt Disney World Tickets
• Disney’s Genie Service and Genie+
• My Disney Experience
• Universal Orlando Tickets
• Discovery Cove Tickets
• SeaWorld Orlando Tickets
• Orlando Ticket Delivery
• Paying Your Balance
• Cancellations, Refunds and Ticket Returns

Telephone

New bookings

Please call our Sales Team free on 0800 223 0324 (or 0044203 195 0655 if calling from overseas). Our team is available 9.00am -8.00pm Monday to Friday, 9.00am -5.00pm on Saturdays, and 9.00am - 5.00pm on Sundays. We are open 10.00am - 4.00pm on bank holidays. 

Existing bookings

If you already have a booking with AttractionTickets.com please call our Customer Service Team directly on 0203 904 4988. Our team is available 9.00am -8.00pm Monday to Friday, 9.00am - 5.00pm on Saturdays, and 9.00am - 5.00pm on Sundays. We are open 10.00am - 4.00pm on bank holidays. 

Before calling it is highly recommended that you visit our Frequently Asked Questions page which contains answers to most Orlando ticket questions including ticket date amendments, Disney theme park reservations, ticket delivery, balance payments, cancellations, ticket returns and more.

Email

New bookings

• To get a new quote or for advice on a new ticket, please email [email protected]. 
• For advice on Orlando or other hotel bookings, please email [email protected] 
• For advice on Disneyland Paris hotels please email [email protected] 
• Travelling in a group of more than 8 people? We offer a personalised service to help plan your itinerary plus exclusive prices for large groups. Get in touch with us at [email protected] with your group details and we will be happy to help.

Existing bookings

• For help with an existing ticket-only booking, please email [email protected]
• For help with an existing Orlando hotel booking, please email [email protected]
• For help with an existing Disneyland Paris hotel booking please email [email protected]

Before emailing it is highly recommended that you visit our Frequently Asked Questions page which contains answers to most Orlando ticket questions including ticket date amendments, Disney theme park reservations, ticket delivery, balance payments, cancellations, ticket returns and more.

Social

• Tweet us with your questions - @attractiontckts
• Send us a message on Facebook.