Phillip Island Express Tour

• Hotel pickups are not included. This tour picks up from a single departure location ( outside the Melbourne Immigration Museum at the corner of Flinders Street & Market Street, Melbourne).
• This tour uses smaller air-conditioned buses, allowing access to many areas not available to the larger coaches as well as providing a personal touch with the benefits of a small group environment.
• There is a minimum of 4 and a maximum of 24 persons on each departure.
• Please note that itineraries are subject to change without notice.
• No prams, strollers, luggage or large bags are permitted onboard the touring vehicles due to a lack of appropriate storage space.
• Children aged between 0-15 years pay a child price.
• Children 0-4 must use the baby seat provided, as sitting on a lap is not permitted for health & safety reasons. Parents/guardians are responsible for securing their children and ensuring they remain seated.
• For children 5-8 an optional booster seat is available upon request before the tour. Once placed in the vehicle, it cannot be removed during the day.
• Children under the age of 18 who wish to travel by themselves on any of our day or extended day tours must have a Parent/Guardian consent form completed and signed.
• Children under 16 must be with a parent/guardian aged 16+.
• Please bring appropriate footwear & clothing for walking, snacks and a water bottle. Warm clothes and layers as coastal winds can make conditions quite cold in the winter. 
• Go West Tours reserves the right to alter fares, inclusions, and vehicles, use other accredited tour operators during peak season, and may cancel tours in unforeseen circumstances.
• Tour operation or alterations to itineraries may occur due to road or weather conditions, natural disasters, strikes, public holidays, accommodation availability, and/or other factors. The company gives no guarantee as to the exact arrival or departure times of tours as circumstances beyond our control may influence this.
• Go West Tours must be advised of any medical conditions or physical disability requiring special attention before the tour. Failing to advise us, may result in us refusing to accept the booking. We may also refuse to travel if we feel that the tour chosen is not suitable without a suitably qualified companion.

Cancellation Policy:

Free cancellations for bookings cancelled with the operator before 24 hours of your chosen activity date. Guest cancellations within 24 hours of tour departure or failure to take up a tour for any reason will result in 100% forfeiture of the tour fare.