The My Disney Experience website and app can really help you to make the most of your magical trip to Walt Disney World Resort in Florida, in the USA.
Read on for our step-by-step guide to creating your My Disney Experience account, and linking your Disney Magic Tickets.
What is My Disney Experience?
My Disney Experience is the official Walt Disney World Resort platform where you can find all the details of your trip. There’s a website as well as a mobile app for iOS and Android smartphones and tablets which you can use throughout your holiday.
The My Disney Experience website is where you can keep your park tickets and Disney Resort hotel reservation as well as make Disney Park Pass reservations if needed (these aren’t required if you have a Disney Magic Ticket).
The My Disney Experience app will provide you with all of the information you’ll need during your Disney holiday, including ride wait times, dining options, park maps, general news from around the resort, and more. You’ll need an account to access virtual queues, Lightning Lanes, and any photos taken by Disney PhotoPass photographers or on attractions. .
It’s a great way to keep everything in one place – park tickets, hotel reservations, and dining reservations. Better still, you won’t need to print anything out or keep reams of paper in a folder when you travel!
Freya has visited Walt Disney World Resort 5 times and always uses My Disney Experience to help with their planning: “The app is fantastic – you can do so much on it, and it’s so much easier to have everything in one place, right at your fingertips!”
What are the features of My Disney Experience?
The My Disney Experience platform has lots of fantastic features to help you plan your time at Walt Disney World Resort. These include:
- Linking tickets and hotel reservations in one place
- Access the park using your tickets
- Disney Genie Service with a personalised itinerary based on your interests
- Ordering food and making dining reservations
- Keep track of your dining credits if using a dining plan
- Maps and navigation
- Attraction wait times
- Lightning Lane Passes
- Show times
- Virtual queues
- Access to Disney PhotoPass pictures and videos
- Mobile check-in and check-out at Disney Resort hotels
- Use your phone as your room key
- Shuttle bus times
1. How do I access My Disney Experience?
The first thing you’ll need to do to access My Disney Experience is to set up an account. This is done via the website rather than the app. Creating a My Disney Experience account means you’ll be able to link your tickets pre-travel. If you have a ticket and hotel package, you can set up your account and link your tickets at any stage before your holiday. If you have a ticket-only booking, you will need to have paid in full to link them to your My Disney Experience account.
As well as entering all your details to create your account, you’ll be able to do some cool stuff too, like choosing the Disney Character profile picture. Be a Disney Princess for the holiday, or select a classic character like Mickey or Minnie.
- Search for My Disney Experience or go to mydisneyexperience.co.uk.
- Select the option “Create Account.”
- Fill in your personal information, including your name and address. You’ll also have to choose a password. Top tip: Choose something secure but memorable!
- Click “Create Account.”
- Once you arrive in Orlando, search for the My Disney Experience app on the App Store or Google Play Store. The app should be the top result (aside from any adverts), and the app logo is the iconic Cinderella Castle.
- Download the app to your phone or tablet.
- Log in to the app using the details you entered online. You will just need one account for the website and app. Once you have the app, you can do the following steps on either the app or the website, depending on your preference. We find that the website is easier to use if you’re at home, whereas the app is great if you’re on the go.
Here’s a helpful video to explain:
Summary - How to set up your My Disney Experience account:
- Visit mydisneyexperience.co.uk
- Click “Create Account”
- Fill in your details
- Download the My Disney Experience app once you’re in Orlando
2. How to build your “Family & Friends” list
My Disney Experience works best when you connect the friends and family you’re travelling with. Once you do this, you’ll be able to link tickets to each person as well as share plans.
If someone already has an account, you can request to connect by email or using a QR code in the app. If they don’t have an account, you can just add them manually:
- Go to mydisneyexperience.co.uk and log in.
- Under the My Disney Experience tab, select “My Plans.”
- Click on “Family & Friends.”
- Enter the details of all the people you are travelling with.
- Save their details.
3. How do I link my Disney Magic Tickets to My Disney Experience?
If you want a smooth entry into the Walt Disney World Parks, don’t forget to connect your Disney tickets to your My Disney Experience account through the website. You can also prepare for your upcoming adventures by connecting all members of your travel party with your resort reservation (if you’ve booked a Walt Disney World Resort hotel).
- Go to the My Disney Experience website and log in using the details you entered previously.
- Under the My Disney Experience tab on the right-hand side of the menu, select “My Plans.”
- Here, you can link your account to the other members of the group that you’re travelling with. They will each need their own account. You can also link your Disney Resort hotel reservation and tickets.
- Click on “Link Tickets” underneath the park tickets icon.
- You’ll need your unique Disney confirmation ID. You can find this in your AttractionTickets.com customer account, which you can access in the top right-hand corner of the website.
- Enter this number, and all of the tickets associated with your booking will appear.
- Enter the ID number for all of your tickets and click “Next.”
- You’ll need to match each ticket to each guest that’s travelling with you. Double-check that you’re linking the right ticket to the right guest. For example, children’s tickets are linked to children and the same for adults.
- Your tickets are now linked. Read over all the information, check that it is correct and you’re ready to go!
Watch this helpful video to learn more:
Summary - How to link your Disney tickets to My Disney Experience:
- Visit mydisneyexperience.co.uk and log in
- Click “My Plans”
- Link to park tickets
- Input Disney confirmation ID (found in your AttractionTickets.com customer account)
- Match ticket to each guest entering the park
4. How to make Disney Park Pass reservations
You do not need to make a Disney Park Pass reservation if you have a dated ticket like the Disney Magic Ticket. However, if you have undated ticket, you may need a theme park reservation to visit each park. You’ll need to book them for each day you plan to visit the parks, as you must have a reservation for your undated ticket to work.
Check park availability for the dates of your holiday before you make your reservations. We recommend making your Disney Park Pass reservations as soon as possible to avoid changes in availability. You can do this on the My Disney Experience website.
You can make one park reservation per guest for every day of your holiday, and you can also park hop. Once you’ve been to your reserved park, guests with Park Hopper access can also visit another park, as long as it still has availability.
- Go to mydisneyexperience.co.uk and log in using your My Disney Experience login details.
- Once you’re logged in, go to “My Plans.”
- Click “Make a Park Reservation.”
- View current availability for theme park reservations.
- Create your party from your family and friends list.
- Choose the date you wish to book your Disney Park Pass for using the calendar and select your chosen park.
- Confirm your selection.
- Repeat this process for each day of your holiday.
Watch our handy video to help you:
Summary – How to make Disney Park Pass reservations:
- Only needed for undated tickets
- Visit mydisneyexperience.co.uk and log in
- Click “My Plans”
- Click “Make a Park Reservation”
- Create your party
- Choose dates and park
- Confirm selection
Now that you’ve set up your account on My Disney Experience, you’re ready for your trip to Walt Disney World Resort in Florida. The platform is your handy companion for helping you make the most of your time in the parks. It’s time to get packing!
FAQs
Do you have to pay for the My Disney Experience app?
No, you don’t have to pay for the My Disney Experience app. It is free.
Does everyone need a My Disney Experience account?
No, each person in the family or party does not need their own My Disney Experience account. However, they should all be included in your account to make your planning easy. It’s simple to add people to your account, just click “Family & Friends” and then “Add a Guest.”
If everyone in your party is old enough and has their own smartphone, you may find it easier if they each have an account with their tickets on.
Can a child have a My Disney Experience account?
If you have children in your party who are under 13, they won’t be able to create a My Disney Experience account. If they have their own smartphone, you could sign into the app on their phone with your account details, otherwise, you can just keep the account on your device.
Do I need Wi-Fi to access the My Disney Experience app?
Yes, you will need Wi-Fi or mobile data to access the My Disney Experience app. Free high-speed Wi-Fi is available in the Disney Parks.
How do I add notes to My Disney Experience?
If you’d like to add some notes to the app, you can. Go to “My Plans” and scroll down to “My Plans, Reservations, and Tickets.” Here, you can click on “Add More Plans” and choose the option to add notes.
